Webinar | Smart Supply Chains and New-Age Customer Experiences: Hits and Misses

The IFCCI Technology and Retail Committees are organising a session on Smart Supply Chains and New-Age Customer Experiences

About the webinar:
This session would explore how AI is reshaping supply chains and customer experiences, looking at what has worked, what hasn’t, and the lessons businesses can take from both. It would cover practical applications across marketing, operations, commerce and customer support.

Key Highlights :

• Generative AI in Marketing & Advertising
• Automation in Manufacturing, Sorting, Inventory Management & Fulfilment
• Agentic Commerce & AI-Assisted Purchasing
• AI-Enabled Customer Support

Speakers :

• Annanya Sabarwal- Managing Director, Le Creuset India
• Jordan Doppagne - CEO, Celio India
• Mayank Gupta - Co-Founder & CTO, LandCraft Agro
• Shreya Suri - Partner, CMS INDUSLAW

Event Details:

Day & Date: Wednesday , 28th Oct 2026

Time: 4:00 PM- 5:00 PM(IST)

ZOOM: Click Here To Register

Kindly Note:

• This event is complimentary and open to all
• Please feel free to share the link within your network, should it be relevant to them
• Prior registration is mandatory
• For any difficulties with the link, kindly write to communication-bangalore(@)ifcci.org.in